Archive for the ‘Undercurrent in English’ Category

Do happy users want to pay?

Tuesday, October 4th, 2011

By the end of the second quarter of 2011 the New York Times had acquired 224.000 paying subscribers to its digital services (plus 57.000 e-reader/e-edition subscribers).

As Felix Salmon has pointed out, the NYT paywall model is different from other high-profile attempts such as the FT’s and the WSJ’s. The NYT does its best to integrate its subscriber model with the open web: Users coming to a page on nytimes.com via links on other websites or search engines, will not see the wall. Regular users have 20 free articles per month. If they read an article more than once, only the first time is counted.

More efforts are made to entice the user to pay. When you are logged in, a module in the right column is telling you how many articles you have read during the past 30 days, and showing you ten recommendations based on your behaviour on the site. Of course, the more articles I read, the better the recommendations get. If the NYT can continue to pile up such incentives, chances of making me pay will increase.

As a contrast, the FT and the WSJ paywalls try to shut you out. Especially the FT is bombarding you with user-unfriendly messages that are annoying even to paying subscribers, as Salmon shows.

It’s too early to tell if the NYT paywall is a success (others have criticized the pricing model). Are happy users really more likely to become paying subscribers? So far the signs are encouraging: By making the paywall so porous, the NYT can uphold its commitment to the open public sphere. The porous paywall has been ridiculed by many tech-savvy users, but actually the ease of sneaking past the wall is the point, as Salmon concludes:

Paying for something you value, even when you don’t need to, is a mark of a civilized society. The NYT treated its readers as mature and civilized adults, and outperformed internal expectations as a result. Meanwhile, the WSJ and FT are still treating their readers with mistrust, as though they’ll be robbed somehow if they ever let their guard down a little. It’s a sad and ultimately self-defeating stance, and I hope in future they learn from the NYT’s embrace of the open web, even in conjunction with a paywall.

It is becoming more and more clear that the NYT functions as a leading innovator for all the world’s established news media, both on the business and editorial side (see beta620 for examples). It is now really a global Leitmedium.

Riksarkivet på Flickr Commons

Sunday, September 11th, 2011

Foto: Riksarkivet/Landslaget for reiseliv i Norge. (No known copyright restrictions).

Riksarkivet er blitt den tredje norske institusjonen til å legge ut fotohistorisk materiale på Flickr Commons. Dette prosjektet vokser støtt og stadig; nye arkiver, biblioteker og museer kommer til, og de som har vært med lengre legger ut nye bilder. For to år siden skrev jeg en artikkel i forbindelse med at Bergen Offentlige Bibliotek ble den første norske deltakeren i prosjektet.

Finding the source of an epidemic: Faster with open data?

Wednesday, June 1st, 2011

German public health officials are working around the clock to find the source of the e.coli (EHEC) epidemic. Today as many as 365 new cases were confirmed, in all there are more than 1000 cases. So far at least 14 deaths have been registered.

Germany is probably one of the countries in the world most able to deal with such a serious epidemic. However, looking at media coverage and the way public health agencies are informing citizens, I think a different approach could speed up the crucial process of finding the source.

A similar, though not so quickly developing epidemic occurred in Norway in 2006 (link in Norwegian). 18 persons, 16 of them children, were hospitalized with e.coli. One of the children died. Research by the public health agencies, including of course interviews with patients and their families, pointed initially towards ground meat as the culprit. But this turned out to be a wrong lead (as many of us following the news had suspected). Several weeks went by until the bacteria was found in “morrpølse” and traced back to a specific production facility.

The story and the “ground meat hypothesis” dominated the media, and this was a hot topic for discussion around breakfast and lunch tables all over the country. At the time, I wondered why the public health experts didn’t disclose more of their findings. If they had published all data and information from interviews and research (of course anonymized for privacy), then other experts, and smart people in general, could have contributed their own analysis. Perhaps they could have pointed to leads that officials had overlooked, patterns they hadn’t observed. Can we for example rule out that some IT experts have better tools at their disposal, or at least other tools than the officials in charge? Of course, data should be published in English so that foreigners also could weigh in.

One obvious counter-argument is that asking for ideas and analysis from the public would open the floodgates and confuse rather than help researchers. But this is again a question of having the right tools available for filtering and analysing contributions. After all, crowdsourcing research processes has been tried before.

In the ongoing German epidemic, online media could play a constructive part by starting such a process of asking the audience for advice and ideas. At least they should start by offering more in-depth interactive presentations of how the epidemic is spreading. Detailed maps would be interesting and helpful in itself. At least some government agencies are providing quite specific information about where cases originated (Schleswig-Holstein, pdf). Media could in general use this opportunity to file requests for data and demonstrate the potential of data journalism.

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UPDATE June 5: The suggestion above more or less takes for granted that the responsible government agencies, hospitals etc. at least have an efficient way of collecting and disseminating information among themselves. But this is doubtful, as criticism in the German media the last week of several aspects of how the epidemic is handled shows. Hospitals complain about the late arrival of questionnaires to be used in interviews with patients. The Robert Koch Institut does not disclose much information on how they are working to find the source of the epidemic, one hospital director says. By tomorrow, June 6, a new Internet government platform for sharing of information between agencies will be launched — another indication that the information infrastructure part of dealing with the epidemic has had flaws so far.

UPDATE June 15: On Zeit Online’s Data Blog, some of the same questions are raised and debated, with comments from the Robert Koch Institut.

Remix culture

Wednesday, January 5th, 2011

Right Wing Radio Duck, also on Open Culture’s 2010 Best of-list.

Fans of the permalink unite

Sunday, January 2nd, 2011

Sometimes forgetting is useful and necessary, but in web publishing the default option should be “never forget”. Unfortunately lots of big and resourceful organizations such as newspapers and public sector agencies rate among the worst when it comes to allowing link rot. So I was glad to see that at least The Guardian knows the value of the everlasting permalink. I know there are others on our side out there, such as The New York Times and Spiegel. In fact, all those could help the cause of the permalink by explaining what they gain financially from their open web archives. What is most difficult to understand about link rot is that it reduces the value of those archives. Who would want that?

In the meantime, we just have to conclude that it’s fairly simple to keep links working when switching systems, even simple bloggers can manage with a little help from their friends (link in Norwegian).

Enjoy paragraph-level linking!

Thursday, December 2nd, 2010

Inspired by Alexis Madrigal’s story on how nytimes.com has implemented paragraph-level linking on its articles, I decided to install Daniel Bachhuber’s WordPress plugin WinerLinks. And because WordPress now works so well, it took less than a minute to introduce this major innovation to my blog. Of course, it also means that all the old posts have been enhanced with this feature as well. Wonderful.

How to find the link: First, you need to be on post/article level (not on the home page, archive pages or tag pages). Hover at the end of the paragraph, and a # will appear with the link.

Given how useful this feature is, it’s strange that it hasn’t been developed for WordPress or other blogging tools before.

(See also: Nieman Lab on the redesign of PressThink, which also has this feature).

From social realism to social media

Tuesday, November 23rd, 2010

In his European Intellectual History Since 1789, Roland N. Stromberg writes on p. 258:

Among the curiosities of the 1930s “social realism” was the “Mass Observation poem” attempted in England, originating in those who wanted to be both surrealist and communist. Thousands of people all over the country were supposed to send in their literary reports on a single event, the coronation of George VI, from which a composite poem wold somehow be created. Predictably, the result was not impressive.

It will be much easier to do something similar at the next royal mega-event, with Twitter and all!

The Twin Towers in May 1973

Saturday, September 11th, 2010


Overlooking the Hudson River in Lower Manhattan, the Towers of the World Trade Center Soar Skyward to a Height of 1,350 Feet 05/1973, originally uploaded by The U.S. National Archives.

(via indicommons).

Steal this story vs. please pay here: The coming debate about public service media

Tuesday, August 24th, 2010

The re-emergence of “paid content” in the past couple of years, most aggressively marketed by Rupert Murdoch, has dominated media coverage. But in the shadow of The Times’ new paywall and the apps for Apple craze another development has taken hold — an approach to news publishing that has the potential to reinvent the idea of public service media. This is the idea of promoting (almost) unrestricted re-use, re-publication of your material, in order to achieve the greatest possible impact of your journalism. ProPublica is one of the news organizations to embrace this principle in their invitation to steal their stories. Logically, they use the established Creative Commons licensing system, but they implement it in an innovative way. Instead of just the discreet Creative Commons logo attached to stories, there is a “Republish” button that produces the text with html tags, ready for pasting into a publishing tool — exactly the kind of extra service that has always been needed to unleash the potential in Creative Commons.

The US startup ambitious journalism projects that have sprung up recently, wholly or partly funded by foundations, in essence share the “steal this story” approach:

Instead of planning how to get the story published before word of it leaked, the excited editors started throwing out ideas for how they could share Johnson’s reporting with a large array of competitive news outlets across the state and around the country. No one would get a scoop; rather, every outlet would run the story at around the same time, customized to resonate with its audience, be they newspaper subscribers, Web readers, television viewers, or radio listeners.

The quote describes California Watch, who also have case-studied themselves.

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“Goethe” and the WikiLeaks pact

Monday, June 21st, 2010

John le Carrés “The Russia House” revolves around documents written by “Goethe”, a Soviet scientist deeply involved in the empire’s nuclear weapons programmes. By having the documents published in the West, “Goethe” aims to tell the truth about the deteriorating Soviet capabilities in the perestroika days of the late 1980s. Truth and transparency will translate into real peace, he thinks. The documents come into the hands of the British authorities, however, and publishing them proves more than difficult.

Today, it is more than likely that a new “Goethe” would submit the documents to WikiLeaks instead of contacting a book publisher or media organization. The recent strange and consequential case involving the arrest of Bradley Manning and his alleged involvement with leaking the Iraq helicopter attack video which was published by WikiLeaks demonstrates the potential of such a global whistleblower site, though we do not know all the details of Manning’s actions yet.

In April, I heard Daniel Schmitt of WikiLeaks present the concept and thinking behind the site at a conference in Berlin. WikiLeaks will factcheck all submitted material thoroughly in a verification process where they can draw on more than 1000 anonymous experts in different fields. If they conclude it is genuine and of public importance, it will be published — and crucially, all the material a source has sent in will be published, not only edited excerpts. This principle sets WikiLeaks apart and constitutes much of its appeal. A new “Goethe” would not have experienced the same as Daniel Ellsberg did with the Pentagon Papers — indeed, Ellsberg has said that today, he would have posted them on the internet.

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