The Norwegian debate about debating culture on the web continues and coincides with an Online Journalism Review story on how reporters are learning how to interact with readers/users. This appears important to me:

Positive interaction can occur, but reporters must first cultivate a non-confrontational temperament and other subtle skills — such as interpretation of syntax and a level of transparency — if they are going to interact successfully.

However, it’s possible to argue that Scandinavian news sites are taking more risks in interacting with readers, such as allowing comments to articles, the pitfalls of which the Dagbladet debate is about. So hopefully we can also lead the way in establishing best practice…