Survey on “Social media”

PhD student Benjamin Gotts at the Sociology Department at the University of Aberdeen needs your help. In his own words:

I am carrying out a study to find out about the nature of online news work, particularly the social forces that are reshaping the public’s relationship to news media and the ways in which news work and news-workers are affected by technological change.

One part of Gotts’ study is based on an online questionnaire which he asks readers of Undercurrent to answer. Recommended!

He’s also planning online interviews with bloggers. If you’re interested, get in touch with him on b.gotts@abdn.ac.uk.

More from Gotts on his project:

Drawing on previous arguments that weblogs or ‘blogs’ are a new ‘postmodern’ form of journalism, I am looking to understand how ordinary citizens, empowered by digital technologies that connect throughout the globe, are contributing to and participating in their own kind of news and the way this is fed back into the presentation of news in the media.

What about a “State of the WORLD’S News Media”?

The State of the News Media report is as always an impressive inventory of trends and developments in American journalism. A lot of it is relevant for media and journalists in other countries. For the 2007 edition, the authors have expanded the analysis of “digital journalism” and launched a new visual presentation tool where you can compare websites on six different variables. Interestingly, they have chosen to let you compare for example the New York Times with such different sites as blogs, Google News and Global Voices. There’s also in-depth site profiles. One of the findings:

Sites have done the least to tap the Web’ls potential for depth – to enrich coverage by offering links to original documents, background material, additional coverage and more. That suggests that putting things into context, or making sense of the information available, is an area Web journalists still need to work on.

On the more general media industry level, the report is worried about news media not finding new, sustainable business models quickly enough. This is one of the report’s seven major trends: “Advertisers may not need journalism as they once did, particularly online.” What they suggest as a long-term solution, however, comes as a surprise:

The increasingly logical scenario is not to charge the consumer directly. Instead, news providers would charge Internet providers and aggregators licensing fees for content. News organizations may have to create consortiums to make this happen.

Actually, Norwegian news media negotiated with the major ISP here about a similar idea years ago, but it was eventually seen as impractical and unrealistic and was dropped. I don’t think anybody really regrets that today.

The world’s news media are facing many of the same challenges, with local variations and dialects. A mid-size regional paper in a US state and a Norwegian website can both come up with innovations that can matter globally. Evidence of that effect is the growing international interest created by Schibsted’s long-term digital strategy. Hence, to expand the geographical scope of “State of the News Media” could be a major contribution to information sharing and quality improvement in journalism. To expect a world report anytime soon is a stretch, but any country joining with its own national report using similar methodology would be helpful.

More fish in more water

Philosopher Jürgen Habermas on the disruptive effects of the media and the internet on the role of the intellectual:

On the one hand, the communication shift from books and the printed press to the television and the Internet has brought about an unimagined broadening of the media sphere, and an unprecedented consolidation of communication networks. Intellectuals used to swim around in the public sphere like fish in water, but this environment has become ever more inclusive, while the exchange of ideas has become more intensive than ever. But on the other hand the intellectuals seem to be suffocating from the excess of this vitalising element, as if they were overdosing. The blessing seems to have become a curse. I see the reasons for that in the de-formalisation of the public sphere, and in the de-differentiation of the respective roles. (translation by sign and sight)

Noteworthy, not least since many invoke Habermas’ concept of the public sphere when discussing the impact of blogs and other forms of user-driven publishing.

The excerpt is from the acceptance speech for the Austrian Bruno-Kreisky-Preis. Habermas concludes that there’s really only one skill that still distinguishes the intellectual from other participants of the public sphere: An avantgarde sense of relevance (“den avantgardistischen Spürsinn für Relevanzen”). The intellectual must be able to discover new and troubling developments in society while the others still are busy with business as usual – and sound the alarm bell without overreacting. Complete text in German (pdf).

A classic intellectual skill that Habermas doesn’t highlight, is the ability to put issues in historical perspective, argue in a concise way and then draw conclusions of moral and logical clarity. Wouldn’t this be more realistic to expect of intellectuals in this fast-moving world? Brilliant example: Andre Glucksmann on caricatures and Auschwitz.

UPDATE: Liberale Stimme Online dissects bloggin’ Jürgen.

Gravediggers?

This is getting interesting. The Swedish journalist union reacts to Metro’s citizen reporting initiative under the headline “Gravedigger of journalism?” (via Media Culpa). The alleged gravedigger is Metro editor Sakari Pitkänen. The union’s main argument is that the public deserves media produced by professional journalists, not Metro’s amateurs. Let’s see if the debate can develop: What kind of journalists and journalism do we need? What can citizen reporters contribute? What should the division of labour look like?

Online news: confusion and monologue

“Rather then being delivered as the only and true version of reality, news stories on the Internet have more of a provisory multi-meaning characteristic to them,” Michael Karlsson concludes in his doctoral dissertation at Lund University. “If this is practised in most online journalism, we may stand on a brink of a new kind of journalism and journalistic norms,” he goes on.

Karlsson studied four leading Swedish news sites in 2004-2005. What he found looks like a good snapshot of the state of online news in Scandinavia, though things might be changing now:

Interaction is widely present in the form of hyperlinks and e-mailing opportunities, but it does not take the form of public conversational interaction. There is not one single instance in the study where readers and publishers meet in a public dialogue about news content. This shows that it is still the producers that are heard in the news, although the technical means allow consumers to be heard.

What online news editors definitely should take note of, is Karlsson’s criticism of certain practices that might seem logical to journalists and editors, but can make the experience of using online news exasperating, confusing and almost surreal:

  • The news is updated without readers being aware
  • The author of the article changes
  • Sources come and go
  • The meaning of the news changes
  • News stories disappear from the website
  • Pictures and graphics are changed or removed
  • Information that is promised is not delivered

An important point here must be to note that bloggers often are more reliable when it comes to linking to sources, telling readers why elements disappear (the practice of striking out errors instead of just removing them), etc. There’s an ideology of transparency and etiquette among bloggers that journalists might do well to copy.

Karlsson’s dissertation in full text (10,2 MB PDF!). There’s a longer English summary from page 213.

Undercurrent’s research project: Under the media surface

This project’s primary goal is to produce a research report with a mix of unique knowledge from the Norwegian context, supplemented with an overview over existing studies and debates in the field. The report will be finished before May 1, 2006, and will be submitted to the Norwegian Council for applied media research (which finances the study). Probably the material will be refined into an article in a peer-reviewed journal, and of course it will be presented in op-ed articles and other journalistic formats.

The report will be written in Norwegian, but a substantial summary in English will also be produced and posted here on the blog. The blog itself functions as a kind of notepad for the project, where ideas can be floated and lines of argumentation tested. I believe most of the issues and ideas referred to and commented on here will be relevant for the project in one way or another.

The project’s most important contribution to the lively international production of knowledge in the field will probably come from semi-structured qualitative interviews with Norwegian journalists/editors and bloggers. Hopefully the interviews will produce insights that can be of use in forthcoming research, by myself and/or others.

The project’s main research question: Digital communication technology is increasingly being used by the general public to produce and distribute news and commentary outside the editorial control of the established media. In what ways is the press institution challenged and affected by this development?

This question is divided into a series of subquestions, such as:

How do journalists and editors react to the challenge against the principle of editing? What alternative types of action is available to journalists and editors?

How do bloggers and journalists/editors judge the relationship between the two groups? Is it a cooperative relation, do they supplement each other, or are relations between and journalists/editors and bloggers marked by conflict?

A special subquestion concerns historical comparisons between today’s fragmented media landscape and the media situation in the early days of printed newspapers in Norway, from the end of the 18th century until well into the 19th.

Commentaries and suggestions are very welcome!

How to read a book…

Bloggtider is a very useful book published in Swedish by Erik Stattin, Lars Våge and Gunnar Nygren, chronicling the evolution of blogging from the beginning to mid-2005. As I was reading it yesterday (only 98 small pages) I wondered what would be the best way to read such a text. Since it’s about blogs, it’s full of interesting references that you would like to look up while reading, but it’s awkward to read a book with one hand and type URLs with the other. So I finished it, and now I have to leaf through it to locate references such as the Blogging, journalism and credibility conference report. Or the important South-East Asia Earthquake and Tsunami Blog.

A printed book is clearly not a very user-friendly medium for a text like this one. This is a text that should be used, so the best solution I can think of would be to load it into a (wiki-style?) tool where you can make notes and comments in the margins (and all references to web-based material should be linked, of course). Maybe it’s a good prediction that interconnected wikis and blogs will soon be commonplace tools for researchers?

While I’m at it, a couple of other links to digest later:

Nieman Reports: The Future Is Here, But Do News Media Companies See It?

We Media